Satisfaction Guarantee

Refund Policy

At Ala-Voz, your satisfaction is our priority. Learn about our transparent and fair refund policy for all our business communication services.

14-day guarantee
Transparent process
Dedicated support

Refund Contact Information

Company

Alabambi LLC

Address

99 Wall Street #2186
New York, NY 10005

Refunds Email

refunds@voz.center

Support Phone

+1.505.537.5326

Refund Policy Details

Step-by-Step Refund Process

1

Request

Send your refund request by email with the required details

2

Review

Our team reviews your case in 3-5 business days

3

Approval

You receive confirmation and approved refund details

4

Processing

The refund is processed in 7-10 business days

Our Guarantees

14-Day Guarantee

Try our Virtual PBX services risk-free for 14 full days.

Dedicated Support

Our team is available to help you with any refund request.

Fast Process

We process approved refunds in 7-10 business days maximum.

Frequently Asked Questions about Refunds

How long does it take to process a refund?

Once approved, refunds are processed in 7-10 business days for credit/debit cards, 3-5 days for PayPal, and 10-15 days for bank transfers.

Can I get a partial refund?

Yes, we offer partial refunds in cases where you have used part of the service or completed some phases of a project. The amount is calculated proportionally.

What services are not refundable?

Registered domains, advertising campaigns already executed, services completely configured and used, and third-party services are not eligible for refund.

Need to Request a Refund?

Our team is ready to help you with your refund request quickly and professionally.

Email

refunds@voz.center

Phone

+1.505.537.5326

Hours

Mon-Fri 9AM-6PM EST

Last updated: January 15, 2025

This policy may be updated periodically. We will notify you about significant changes.

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